Contact Us

  • Contact support
English (US)
Dutch
French
Italian
German
English (US)
Spanish
Portuguese
  • Home
  • Invoices issued and received

Status and notifications

Contact Us

Status and notifications

Which invoices are present in the "In Processing" list? What are the different statuses and colors in the tracking of issued invoices? What are the different statuses and colors in the tracking of received invoices? Which invoices are present in the "In Anomaly" list? Am I notified when my customer pays an invoice? How do I check the reason for rejecting an invoice? What should I do if an invoice is "Rejected"? How am I told that my customer has received my invoice ?

Frequently asked questions

  • How to create a user?
  • Guest Supplier Tutorials
  • How to register on SY? (invited buyer)
  • What is SY?
  • What is the Cegedim Group?
  • What configuration is required to access SY?
  • How can the tax authorities access my invoices in the event of an audit?
  • Can I issue invoices on behalf of several companies/branches of my company?
  • How to issue a credit note?

Knowledge Base Software powered by Helpjuice

Expand