Invoices issued and received
Invoices issued and received
What do the Supplier Invoice indicators correspond to?
Guest Customer: Why and how to mark an invoice as read?
How do I add the "resolved" note to the "Non-compliant" invoice status?
How do I add the "resolved" note to the "Rejected" invoice status?
As a guest, can I send my invoices to my client by email?
Why is a Warning icon displayed on some invoices?
Dashboard and steering
What do the Customer Invoices indicators correspond to?
What are the invoice indicators visible to a customer accountant?
Which invoices are shown in the "Invoices" scorecard ?
What do the different values listed in the indicators mean ?
What does each indicator mean ?
What do the indicators on the home page and scorecard mean ?
Track my invoices
Why mark my invoices as read?
How to track the processing of invoices submitted on SY?
Which invoices can I track on the portal as they are processed ?
How can I know if the invoice has been sent, received, or processed by my customer?
Can I correct an invoice that shows the status "Non-compliant"?
Can we sort the invoice list by date? By alphabetical order? According to the e-invoicing mode?
Can you add or delete columns from the invoice list?
How to modify the columns of the different lists?
How do I search for an invoice ?
What are the different icons visible in the list of orders or invoices for?
How can I delete my search criteria?
How to export search results?
How can I print an invoice?
How do I view the content of an invoice ?
What does the "Download" function on lines in "Sent invoices" table do?
What search filters are available for invoices?
Is it possible to download my invoices stored on the SY portal?
How can I retrieve all my invoices stored on SY ?
How do I download a copy of my invoices?
How can I rearrange the order of the columns shown in the invoice list ?
Status and notifications
Which invoices are present in the "In Processing" list?
What are the different statuses and colors in the tracking of issued invoices?
What are the different statuses and colors in the tracking of received invoices?
Which invoices are present in the "In Anomaly" list?
Am I notified when my customer pays an invoice?
How do I check the reason for rejecting an invoice?
What should I do if an invoice is "Rejected" or "Non-compliant"?
How am I told that my customer has received my invoice ?
Frequently asked questions
- Guest Supplier Tutorials
- How can the tax authorities access my invoices in the event of an audit?
- What is SY?
- How do I access my customer orders?
- How to create a user?
- How to register on SY? (invited buyer)
- What is the Cegedim Group?
- How to exchange a message about an invoice?
- Error message "email address already in use"