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Invoices issued and received

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Invoices issued and received

What do the Supplier Invoice indicators correspond to? How do I add the "resolved" note to the "Non-compliant" invoice status? How do I add the "resolved" note to the "Rejected" invoice status? As a guest, can I send my invoices to my client by email? Why is a Warning icon displayed on some invoices?
  • Dashboard and steering
  • Track my invoices
  • Status and notifications

Dashboard and steering

What do the Customer Invoices indicators correspond to? What are the invoice indicators visible to a customer accountant? Which invoices are shown in the "Invoices" scorecard ? What do the different values listed in the indicators mean ? What does each indicator mean ? What do the indicators on the home page and scorecard mean ?

Track my invoices

Why mark my invoices as read? How can I track processing of my invoices uploaded on the portal ? Which invoices can I track on the portal as they are processed ? How can I be sure that my invoices are sent, received and processed by my client? Can I correct invoices online that are in the "Non-compliant" status? Can we sort the invoice list by date? By alphabetical order? According to the e-invoicing mode? Can you add or delete columns from the invoice list? How to modify the columns of the different lists? How do I search for an invoice ? What are the different icons visible in the list of orders or invoices for? How can I delete my search criteria? How can I export the search results list ? How can I print an invoice? How do I view the content of an invoice ? What does the "Download" function on lines in "Sent invoices" table do? What search criteria can I use ? Is it possible to download my invoices stored on the SY portal? How can I retrieve all my invoices stored on SY ? How do I download a copy of my invoices? How can I rearrange the order of the columns shown in the invoice list ?

Status and notifications

Which invoices are shown in the list of those being processed ? What are the different statuses and colors in the tracking of issued invoices? What are the different statuses and colors in the tracking of received invoices? Which invoices are shown in the list of those with errors ? Am I notified when my customer pays an invoice? How do I check the reason for rejecting an invoice? What should I do if an invoice is "Rejected" or "Non-compliant"? How am I told that my customer has received my invoice ?

Frequently asked questions

  • How do I access my customer orders?
  • How can the tax authorities access my invoices if there is an audit?
  • What is SY?
  • Guest Supplier Tutorials
  • What is the Cegedim Group?
  • Can I issue invoices if I am a Head Contractor ?
  • What is Cegedim e-business?
  • Can I use a file generated with my office/accounting tool?
  • How to register on SY? (guest)

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