How do I add the "resolved" note to the "Non-compliant" invoice status?
An invoice with a status of Non-compliant is an invoice that has not been transmitted to the customer because it contains a legal or business error.
You cannot correct a non-compliant invoice, you must reissue a new invoice.
After issuing a new invoice, you can add the note “resolved” to the status of the old non-compliant invoice.
- From the invoice list, check the box on the line of the invoice in question.
- Click the three dots icon to the right of the line.
- Select Mark as resolved .
The functional status of the invoice will change from Non-compliant to Non-compliant (resolved) .