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How do I add the "resolved" note to the "Non-compliant" invoice status?

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Written by Documentation Produits

Updated at July 8th, 2025

An invoice with a status of Non-compliant is an invoice that has not been transmitted to the customer because it contains a legal or business error.

You cannot correct a non-compliant invoice, you must reissue a new invoice.
After issuing a new invoice, you can add the note “resolved” to the status of the old non-compliant invoice.

  1. From the invoice list, check the box on the line of the invoice in question.
  2. Click the three dots icon to the right of the line.
  3. Select Mark as resolved . 


The functional status of the invoice will change from Non-compliant to Non-compliant (resolved) .

 

invoice resolved

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