What statuses can an invoice issued have during tracking? What do the colours mean ?
Written by Ossama kharbaq
Updated at December 5th, 2024
The processing statuses for invoices issued are shown below. They are grouped into different colour codes:
| Black |
If a Guest Supplier enters the invoice at the Portal:
|
| Red |
Final and blocking status:
The invoice cannot be digitized and will not be sent to the customer. A supplier action is required (re-issue a compliant document) |
| Orange |
Status pending during standard invoice processing:
If the invoice status is "Validation required", a supplier action is needed before processing can continue |
| Blue |
Status indicating how far files uploaded to the SY Portal have been processed by the digitization platform. This status is temporary and for information only. Being processed |
| Green |
Status providing compliance information for standard invoice processing:
|
| Grey |
Flag providing information about the progress of processing by supplier or customer:
|
Some statuses depend on
- your profile (draft for invoices entered by a Guest Supplier)
- the customer’s information system (accounting software): Received, Accepted, Not approved, Not matched, Dispute, Blocked, Passed for payment, Settled, etc.
- the invoice processing e.g. (supplier) workflow, Signing in progress or Clearance in progress
The number of statuses sent to and displayed on SY may therefore vary depending on your profile, the customer invoiced and the invoices