Contact Us

  • Contact support
English (US)
English (US)
French
German
Spanish
Italian
Dutch
Portuguese
  • Home

Why can't I send invoices to my client?

Contact Us

Written by 📕 SY Support

Updated at January 14th, 2026

Before you can send invoices to your customer, they must select the electronic invoice delivery method they accept on the portal. You can then submit invoices in the authorized format(s).

issue unable

Was this article helpful?

Yes
No
Give feedback about this article

Related questions

  • Can I upload, email an invoice or credit note that I created with my office software (word processing, spreadsheet, etc.)?
  • How do I change a user's permissions?
  • My client allows me to send invoices by email or to enter or upload them on the portal. Do I have to choose?
  • How to create a user?

Knowledge Base Software powered by Helpjuice

Expand