Why can't I send invoices to my client?
Written by 📕 SY Support
Updated at July 23rd, 2025
Before you can send invoices to your customer, they must select the electronic invoice delivery method they accept on the portal. You can then submit invoices in the authorized format(s).
Related questions
- Can I upload, email an invoice or credit note that I created with my office software (word processing, spreadsheet, etc.)?
- When registering, what does the electronic ID correspond to?
- Can you add or delete columns from the invoice list?
- What are the dematerialization methods available in the SY portal?